To ensure the effectiveness of the therapy, hospital-acquired pressure injury patients were treated and monitored frequently. The doctors were present to ensure that the cases of patients did not deteriorate, and in case they declined, they changed the regimen to suit the patients’ needs. The pharmacist was also present to ensure that any adverse drug reaction and therapeutic drug monitoring were implemented. For instance, patients using phenytoin were regularly monitored to prevent adverse effects. The nurses confirmed that they embrace an appropriate hand washing procedure and hygiene to avoid the spread of infection between the patient and the nurses. All this was aimed to promote the effectiveness of the therapy.
Timely administration of therapy.
To improve quality, patient management needs to be timely, for example, the use of turning clocks by nurses to prevent them from forgetting to turn the patient as per the surface, skin inspection, keeping movement, incontinence, and nutrition (SSKIN bundle ). The interdisciplinary team was educated on the components of the SSKIN bundle, and they assisted each other in ensuring that the patient was managed on time (Limbert and Santy, 2020). The nutritionist had meal timetables in place, and the nurses and the physician did a skin inspection every 2 hours to look for any injury and prevent further damage.
Equitable treatment.
To ensure equitable therapy of patients, all water mattresses were exchanged for air mattresses. The nurses constantly checked all patients, and the physician altered their regimens as needed. All patients could be visited by their families, and none was discriminated against. The nutritionist adjusted the patient’s meal to suit each patient. For instance, for those with deficiencies, their meal will be supplemented by the required nutrient, which has been shown to improve their outcome (Limbert and Santy, 2020).
Communication among all the healthcare stakeholders is critical for the improvement of quality and patient safety. Medical facilities utilize various tools to communicate with their stakeholders. The hospital is supposed to be a partner in the care. This may involve informing the patient and the stakeholders of the available opportunities as they interact with the health care. Also, the hospital can establish relationships with patients and parents to enable a clear understanding of the possible medical outcomes; thus, the patient and family can be able to gauge whether the quality and patient safety parameters are attained. Furthermore, communication can prepare health care professionals to deal with patients and address when errors occur during practice.
The rationale behind communicating to improve care quality and patient safety is that it creates an engaging environment where patients, their families, health care professionals, and hospital staff work in unison to improve quality. Therefore, communication is the foundation of partnership between the stakeholders. Besides, communication strategies are vital in linking patient outcomes. Various research has showcased how effective communication strategies allow easy interaction between clinicians and patients, thereby minimizing the occurrence of medical errors. It positively impacts the attainment of patient outcomes like pain control and emotional health.
Furthermore, an effective communication strategy can enhance overall patient safety. Studies indicate that medical errors result from communication breakdowns, especially during changeovers, transfers, and interprofessional relationships between doctors and nurses. Also, other research showcase patient safety can be improved when communication is used to inform the patients of medical procedures like drug administration, reporting of complications, and self-management initiatives.
Nevertheless, communication strategies can improve the perception of care quality. Quality is usually a perception of patients and families due to their interactions with health care professionals and medical facilities. Clinicians who are perceived to be empathetic and attuned to the needs of the patients are usually judged to provide more quality services.
According to the Agency for Healthcare Research and Quality, communication models such as Situation Background Assessment Recommendation (SBAR) and CUS tools are helpful in the communication of quality improvement initiatives. SBAR communication tool is used to highlight communication challenges in health care by looking at the situation leading to breaches of ineffective communication. The background information then follows this. An assessment of the problem follows. Finally, recommendations are provided for the problem identified and assessed (Shahid & Thomas, 2018). For in
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